Case study · Depando
Short-term rental operations, fully automated
Depando runs a short-term rental portfolio where guest messaging, cleaning coordination and owner reporting run on one automated system instead of a team's inbox.
- Airbnb
- ProHost
- Next.js
- Claude

Before and after
Guest messaging
BeforeEvery guest message answered by hand, at any hour
AfterRoutine questions answered instantly; the team only sees escalations
Cleaning coordination
BeforeCleanings scheduled and confirmed over chat, one by one
AfterCleanings created from reservations and tracked to completion automatically
Owner reporting
BeforeMonthly owner reports assembled by hand from several tools
AfterOwner statements generated from reservation and expense data

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